ITC: Enduring Value

Sab Saath Baadhein

Media Centre

ITC Infotech Achieves Platinum Partner status in the Oracle(R) PartnerNetwork 02 Nov 2010

ITC Infotech, a global IT services & solutions company and a fully owned subsidiary of ITC Ltd., has achieved 'Platinum Partner' status as part of the Oracle PartnerNetwork (OPN) program. This prestigious recognition as a platinum partner is an acknowledgment of the expertise and excellence in ITC Infotech’s superior and differentiated capabilities across the entire suite of Oracle solutions.

Mr. Tyler Prince, Group Vice President, North America Sales, Applications and Public Sector Alliances and Channels ,Oracle, said, "The Oracle PartnerNetwork program acknowledges partners that demonstrate excellence in helping our mutual customers reach their full business potential. We are happy to provide ITC Infotech with this distinction in recognition of their efforts towards administering diverse Oracle platforms and applications across global IT business environments. We look forward to engaging with ITC Infotech across a variety of industries to provide cutting-edge solutions."

This Platinum partner status, will enable a higher level of engagement, commitment and benefits available to partners in the Oracle Partner Networks.

Mr. L N Balaji, President – US Operations, ITC Infotech, said, “Over the years, we have established a close working relationship with Oracle. The Oracle PartnerNetwork Platinum Partner status bears testimony to our deep domain knowledge and will reinforce our customers’ confidence that they are receiving the highest level of expertise and quality of service in the industry.”

ITC Infotech has also developed extensive experience in global on-premise implementations of Oracle's Siebel CRM solutions as well as Oracle’s Siebel CRM On-Demand platform.

ITC Infotech has the distinction of being the first system integrator company globally to implement Siebel Loyalty for the airlines industry, for the hospitality industry, and for a coalition loyalty across hospitality & retail companies and also the first partner to sign up for providing BPO services using Siebel CRM & Loyalty platform. As a result of these unique implementations, the company has been selected by three other global airlines to implement their loyalty solution. The company's Oracle CRM Practice has expertise in Sales, multi-channel Marketing, Services/Call center, across industries including FMCG, Travel & Hospitality, Contact Centers, Retail, Finance industries.

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