Hotels Division
Nakul Anand - Executive Director and Divisional Chief Executive
Nakul Anand was appointed a Director on the Board of ITC on January 3, 2011. He holds responsibility of the Hospitality, Travel & Tourism Businesses of ITC. He continues to Chair the DMC of the Hotels Business. An Economics Honours graduate from Delhi University with an AMP degree from Bond University, Australia, he joined ITC Hotels' Management Training Programme in the summer of 1978 and also served as the Managing Director of erstwhile ITC Hotels Ltd. during the period 2003-05.
In a career that spans over three decades, Anand has been acknowledged for his vision and commitment. Leveraging the significant learning of sustainable excellence within ITC, he pioneered the concept of 'Responsible Luxury' in the hospitality industry that led to the LEED Platinum certification of all ITC super premium luxury hotels, making it the 'Greenest Luxury Hotel Chain in the world'. Anand is widely recognised for excellent people management and team-building abilities. He has formulated value-based strategies to create a unique quality control model. His dynamic leadership and passion for the business is recognised and acknowledged by his peers. He is presently the President of the Hotel Association of India.
Dipak Haksar - Chief Operating Officer
Dipak Haksar is the Chief Operating Officer, ITC Luxury Collection & WelcomHotels. With an advanced GMP from Cornell University, Haksar began his career at ITC Maurya, New Delhi in 1978. During his long tenure in ITC, he has held numerous positions managing both leisure and business properties. From ITC Maurya he moved to ITC Windsor, Bengaluru, a hotel he nurtured as Resident Manager before moving to Rajputana Sheraton, Jaipur as Manager and then to Umaid Bhawan Palace as General Manager. He spearheaded the launch of ITC Maratha in Mumbai which won the 'Best Luxury Business Hotel' award in its first year of operation. Also, during his tenure as Vice President, Operations, Hotels Division and General Manager, ITC Maurya - the division's flagship property, underwent a metamorphosis in both product and service design, to emerge as one of the leading premium luxury business hotels. His customer focus, warmth and people management qualities have won him the H&SS National Award for 'Best General Manager'.
