ITC has added 50 per cent more content without
increasing prices.
ITC is adding more spice to Bingo. The packaged
snacks brand, which has a 13 per cent market
share, has added 50 per cent more content to all
its packs. The spicier part of the new strategy is
that the company has not increased prices in the
western region - its biggest market.
The move, says ITC, is aimed at "maximising
revenues by driving high sales volumes in the high
potential western India market".
Chitranjan Dar, Chief Executive, Foods Division,
ITC, says schemes and promotions are a part of the
marketing mix that are deployed at various times
through the year. The objective obviously is to
build a greater brand franchise through enhanced
consumer experience and encourage repeat use and
trials.
Similar offers are there across different regions
of the country, though the exact quantum varies
from region to region. Dar says the move has paid
off as Bingo has attracted a sizeable number of
new consumers.
The latest move has, however, taken everyone by
surprise as the prices of Bingo's inputs - corn,
oil, soya, potato and food grains - have increased
sharply in the past one year. Dar says the company
had planned for this activity much earlier and
hence budgeted for the commodity price spike.
However, "we have streamlined several other costs
to make this happen," he says.
ITC's procurement and manufacturing synergies
across divisions have helped it to reduce costs
for Bingo as well. Its e-choupal model for direct
procurement is also well known, under which ITC
partners with over 100,000 farmers for spices and
wheat procurement. This kind of rural pedigree is
hard to beat.
Experts say that Bingo's move may have been
prompted by the fierce competition in the snack
foods space. For example, PepsiCo has started
giving 20 per cent extra content with its flagship
brand Lays and Parle Products has started offering
50 per cent extra on Musst Chips and Stix.
Anand Ramanathan, Manager, Business Performance
Services, KPMG, says, "The snack foods market is
certainly heating up in India with the ongoing war
between the three biggies (Pepsico, ITC and
Parle). ITC and Parle Products are expected to
garner bigger market share this year with
extremely aggressive marketing and advertisement
plans," he says.
According to analysts, ITC is eating into the
market share of PepsiCo's Lays, which now leads
the pack. While Lays has a market share of around
48 per cent, Parle’s Musst Chips and Musst Stix
have a combined 5-7 per cent market share.
But Bingo has tough competition from Parle which
is now eying a 25 per cent market share through an
aggressive marketing and distribution strategy.
Mayank Shah, Group Product Manager, Parle
Products, says, "We have witnessed good demand for
our snacks. More people are trying our products
and we will continue doing activities to generate
more trials." Parle has increased the volume of
Musst in west, east and north and is now in the
process of replicating it in the south.
But Parle and Frito Lay can hardly afford to
under-estimate Bingo. Dar says the company has
several other surprises up its sleeve, which are
at various stages of development and completion.
Though he refuses to give details, analysts say
Bingo, which is already worth Rs 400 crore, has
the ability to shake up the market.
Since variety is the core of a snacks brand to
retain consumers' interest, the company asked the
chefs at its hotels to suggest 16 flavours with
twists like bindaas masti chaas, chatkila nimbu
achar and tandoori paneer tikka-flavoured potato
chips, chilli and tomato-flavoured mad angles -
inspired by khakras - and other snacks.
The second part of the variety came through
irreverent and fun campaigns. Consumers were asked
to design the ads for Bingo using the angular
shape of the chips as the central theme. Marketers
call this 'crowd sourcing', which serves two
purposes - it engages the end-consumer and the
campaign is done at the lowest possible cost.
Bingo also ensured that it reached its audience
through every possible medium. It first created a
website www.bingeonbingo.com with offers, online
games, downloads and even mobile games. The site
was advertised with banners on websites such as
Yahoo!, Rediff and Sify.
Analysts believe the Bingo story is also about
well-leveraged distribution. The company, for
example, distributed more than 400,000 large
racks, to display the brand at all points of sale.
The racks created a huge impact.
The importance of Bingo is evident from the fact
that potato-based snacks are the largest product
segment (85 per cent share) in the Indian snacks
market, followed by snack nuts, chickpeas and
other pulse-based savoury snacks.