ITC Infotech featured in Global Services Top 100 service providers
Also placed among Top 10 Engineering Services Vendors and Top 10 Emerging ADM Vendors globally
August 25, 2010
ITC Infotech, a global IT services & solutions company and a fully owned
subsidiary of US $6 bn ITC Ltd, has featured as a Top 100 service provider by Global Services 100 (GS
100). The company is also placed among the Top 10 Emerging Application Development & Management
Vendors and Top 10 Engineering Services Vendors globally. The company has been recognised for its
excellence in service delivery and maturity to serve the global market.
The GS 100 selects companies for this listing based on rigorous methodology and creation of value to the
services buyer community. For inclusion in the GS100 ITC Infotech was assessed in four key areas.
Management Excellence, the first area of assessment, was judged on revenue, growth, profitability and
expansion as well as several other performance indicators. The second area, Customer Maturity, was based
on existing and new customer engagements and also verticals and geographies represented. The third area,
Global Delivery Maturity, measured the global delivery footprint, development of solutions and total number of
people employed. Finally the Breadth of Services Portfolio included the scope of capabilities and service
offerings across ITO and BPO, domain expertise across verticals and the ability to serve niche markets
among other factors.
"Our in-depth domain knowledge across industry verticals coupled with proven technical expertise enables us
to provide customised and innovative services and solutions to our clients. This focus on consistently
delivering business value to our clients has led us to be featured consistently in the GS100 list of leading
outsourcing companies since the inception of the GS100." said Khem Aithani, Senior Vice President, ITC
Infotech.
"2009 was a tough year for the outsourcing industry. Service providers in the GS100 list are typified by their
resilience to weather the economic downturn, the ability to retain market leadership, and the flexibility to play
by the changed rules of the industry" said Ed Nair, the Editor of Global Services.
"There is a recognition in large companies that outsourcing as a means to reduce costs has had its time;
these companies are increasingly looking at services providers being able to make their operations more
effective globally and even to transform key areas of their business. The GS100 companies are the ones who
are delivering on these fronts and are equipped to demonstrate new forms of value in outsourcing to their
clients," says Atul Vashistha the chairman of Neo Advisory who worked alongside Global Services to conduct
the survey.
About the survey
GS100 is the annual survey and analysis of the global services in association with Neo-Advisory (a consulting and advisory firm that enables organisational transformations by leveraging outsourcing and globalisation
http://www.neoadvisory.com/). Companies who opted to participate in survey were asked to share exhaustive information though and online survey done during 04/10 and 05/10. The top 100 list is decided using a scientific research methodology based on over 200 data points and several data parameters.
A weighed scoring scheme was used to rate each of the above areas based on a scoring scheme designed by a panel from Global Services and Neo-Advisory practice experts.
About Global Services
Global Services, a media platform by CyberMedia, serves the global ITO and BPO industry through quality content, research, services, and marketing solutions. A multi-shore team spanning the U.S.A and India drives the Global Sources brand. The Global Services brand is an integrated media platform that includes the website
www.globalservicesmedia.com, conferences, research, webinars, e-magazine, custom publishing, and various other content delivery formats.
About ITC Infotech
ITC Infotech, a fully owned subsidiary of USD 6 billion ITC Ltd, provides IT services and solutions to leading global customers. The company has carved a niche for itself by addressing customer challenges through innovative IT solutions.
ITC Infotech is focused on servicing the BFSI (Banking, Financial Services & Insurance), CPG&R (Consumer Packaged Goods & Retail), Life Science, Manufacturing & Engineering Services, THT (Travel, Hospitality and Transportation) and Media & Entertainment, industries.
