Business Update: ITC Infotech
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ITC Infotech's strategy of building deep and differentiated capabilities in sharply defined niche segments continued to deliver results, as the company registered another year of steady growth. The company's unique value proposition is resonating well among the user community, with leading clients across the globe selecting ITC Infotech as their long term sustainable partner. The company added more than 90 new clients to its growing roster of marquee brands and strengthened its global workforce to over 6500 people. ITC Infotech is now supporting clients with offices across 18 countries and 10 global development centres.
The industry is also taking note of ITC Infotech's unique value proposition. The company was accorded the 'Award for Delivering Business Value in European Outsourcing' by the European Outsourcing Association (EOA). The EOA Awards recognise and commend the efforts of companies and individuals who have demonstrated best-practices in outsourcing.
ITC Infotech was featured in the Leader's Category for the 8th consecutive year in the 2014 Global Outsourcing 100 by the International Association of Outsourcing Professionals (IAOP).
The company was also ranked 68 by DataQuest DQ Top20, 2014.
The accolades won by ITC Infotech are evident in the fact that the company's Top 10 clients have been with ITC Infotech for over 5 years. ITC Infotech continued to forged long-standing partnerships with leading companies from across the globe. With its contemporary and customised solutions, the company offers its clients increased competitiveness and higher efficiency, as well as works efficiency and productivity enhancements through the exhaustive knowledge and extensive industry experience garnered over the years.
ITC Infotech also made steady in-roads in the extremely competitive local market. The company inaugurated a new centre at the BPTP Park Centra, Gurgaon. The new centre will drive ITC Infotech's business operations for Northern India. The company is engaged with a large number of Indian corporates in the National Capital Region (NCR) today and has been witnessing increasing traction for its technology solutions and services, particularly in the areas of Customer Experience, end-to-end Data Solutions and Advanced Analytics, Product Lifecycle Management, Infrastructure services, Supply Chain Optimisation, and SAP in the Indian sub-continent.
As the IT industry undergoes a tectonic shift, with disruptive technologies re-shaping the landscape, ITC Infotech is well poised to ride the next wave of exponential growth. ITC Infotech sharpened its focus on providing cutting-edge solution and capabilities with the launch of Software Product Engineering Services 2.0 to cater to the areas of Mobility, Big Data, DevOps and Cloud applications. During the year, the company also launched Z-Labs - a leading edge technology incubator, in Silicon Valley, California and in Bengaluru, India to enhance delivery on tough software product development challenges.
To lead the company into its next growth phase, Ms. Sushma Rajagopalan was appointed the CEO and Managing Director on November 1, 2014. With over 28 years of experience, Ms. Rajagopalan has held senior positions at various companies including CMC, Citicorp, iGate, Zensar, L&T Infotech and LiquidHub in leadership roles across HR, global business operations, marketing, sales & delivery, consulting and M&A.
Under Ms. Rajagopalan's leadership, the company has set in motion the adoption of a 4-D Strategy of excellence in Domain, Data, Digital and Differentiated Delivery:
- Domain Led: ITC Infotech's solutions & services are powered by deep Domain understanding and practitioner's expertise in focus industries
- Data end-to-end: From Infrastructure to Insights, ITC Infotech enables clients to leverage the power of Data with actionable insights and prescriptive analytics
- Digital ready: ITC Infotech provides Digital solutions to help clients transform their business and enhance customer engagements
- Differentiated Delivery: With excellence forming the cornerstone of each engagement, ITC Infotech is committed to customised Delivery: Outcome-based, BOT, JVs, As-a-service and Subscription models
In the coming year, ITC Infotech is gearing to consistently deliver enduring value on the 4Ds - Domain, Data, Digital and Differentiated Delivery - which will not only be critical pillars in creating a compelling value proposition for clients, but also provide the company with a clear competitive advantage.
ITC Infotech aims to be a full-service provider catering to enterprises in Supply Chain based industries (CPG, Retail, Manufacturing, Hi-Tech) and Services (Banking, Financial Services and Insurance, Airline, Hospitality), backed by a strong business and technology consulting focus.