ITC Limited is one of India's most valuable corporations with sustained performance in creating enduring value for the nation. Inspired by a vision to sub-serve larger national goals, ITC has progressively worked towards creating long-term shareholder value along with the enhancement of societal and environmental capital.
Fast Moving Consumer Goods
Keeping pace with the rapid growth of the FMCG industry in India, ITC has significantly scaled up its presence in this growing sector. Its impressive bouquet of offerings includes Branded Packaged Foods, Personal Care Products, Cigarettes, Lifestyle Retailing, Education and Stationery products, and Safety Matches and Incense Sticks (Agarbatti). Within a relatively short span of time, ITC has established several strong consumer brands in the Indian FMCG market.
ITC leverages its institutional strengths including focus on quality and innovation and differentiation, backed by deep consumer insights, world class R&D and an efficient and responsive supply chain, manufacturing excellence and extensive distribution infrastructure to consolidate its position as a leader in the FMCG industry in India.
Branded Packaged Foods
ITC's Branded Packaged Foods Businesses are one of the fastest growing in India. Backed by significant investments in product development, innovation and manufacturing technology, ITC's Foods portfolio includes staples, spices, biscuits, snack foods, instant noodles, confectionery and ready-to-eat meals. Driven by the market standing and consumer franchise of its popular brands - Aashirvaad, Sunfeast, Bingo!, Kitchens of India, mint-o, Candyman and Yippee! Over the past 5 years, the business has grown at an impressive rate faster than that of the industry.
Last year, several new and innovative products were added to the existing assortment of food products. The Biscuits and Confectionery categories saw the launch of premium and innovative products with the introduction of 'Sunfeast Delishus' gourmet cookies in two delectable variants – 'Nut Biscotti' and 'Nut and Raisins', and 'Candyman Jellicious' in the jelly segment. The Sunfeast portfolio was further augmented with the Farmlite range of health biscuits with oats and wheat fibre, available in two variants - almonds and raisins.
Personal Care Products
ITC's range of bath and grooming products has redefined consumer perceptions and preferences through world-class offerings. Anchored on extensive consumer research, innovation and product development, ITC's personal care portfolio offers products with clearly differentiated benefits to quality-seeking consumers. ITC's Personal Care portfolio under the 'Essenza Di Wills', 'Fiama Di Wills', 'Vivel Cell Renew', 'Vivel', 'Engage' and 'Superia' brands includes bodycare, skincare and fragrances. In keeping with its focus on addressing various consumer benefit segments through the introduction of innovative and differentiated products, the Business positioned Fiama Di Wills Gel Bathing Bar with skin conditioners as India's first skin conditioning shower gel in a bar format and modernised the Vivel portfolio with the launch of a unique skin nourishing range of soaps. New, visibly differentiated dual colour soaps were also introduced to strengthen the brand value proposition of nourishment through skin foods. The year also witnessed the launch of the second edition of the Fiama Di Wills Couture Spa Range of Gel Bathing Bars enriched with gold, skin conditioners and skin care enhancing ingredients. These interventions have been well received by consumers fortifying ITC's presence in the Personal Care industry. The year also marked ITC's foray into the fast-growing Deodorants market with the successful launch of 'Engage' - a first-to-market range of deodorants for both men and women. The brand has been well received in the market garnering impressive consumer franchise in a relatively short span of time.
Cigarettes
ITC has enhanced its market standing through its unwavering focus on innovation, differentiated best–in–class offerings, quality, technology and exemplary environmental performance.
Lifestyle Retailing
ITC's Lifestyle Retailing Business has established a nationwide retailing presence to offer best-in-class fashion through a growing retail franchise through its 'Wills Lifestyle' and 'John Players' brands. The two brands of ITC's Lifestyle Retailing Business reach out to over 3,200 outlets with the retail presence of Wills Lifestyle having expanded to nearly 100 exclusive stores in 40 cities and more than 700 'shop-in-shops' in leading departmental stores and multi-brand outlets, servicing consumers who seek the most contemporary, premium pret fashion apparel. Wills Lifestyle is a strongly established brand with its premium imagery, vibrant product portfolio and international shopping experience. The Wills Lifestyle portfolio has expanded over time to now having distinct wardrobe offers in the formal wear, casual wear, club wear and high-end occasion wear.
ITC has also established 'John Players' as a brand embodying the spirit of the modern youth that is playful, fashionable and cool. The latest addition in lifestyle retail, 'johnplayers.jeans' is the new language for the fashion-forward youth, featuring an innovative collection of denims and casual wear in edgy styling, bold patterns and contemporary fits. The presence of 'John Players' was expanded to 350 flagship stores and 1,400 multi brand outlets and departmental stores.
Education and Stationery Products
ITC's Education and Stationery brands - 'Classmate' and 'Paperkraft' offer consumers a wide range of differentiated products addressing the specific needs of each segment. Classmate's portfolio today comprises offerings spanning notebooks, writing instruments including pens and pencils, scholastic products such as geometry boxes, scales, erasers and sharpeners as well as art stationery such as wax crayons, colour pencils and sketch pens. With a view to expanding the market and enlarging the consumer base, ITC also launched a value brand - christened 'Saathi'- in select States this year.
The Classmate notebook is a manifestation of the environmental capital built by ITC in its paper business. While the notebook cover is made from recycled board sourced from ITC's Forest Stewardship Council (FSC) certified Kovai mill, the paper used in the notebooks leverages ITC's world-class fibre line at Bhadrachalam which is India's first ozone treated elemental chlorine free facility.
Additionally, the collaborative supply chain established by the Business comprising 900 customers and 30 third party manufacturers, provides indirect employment to over 5,000 people. The small-scale manufacturers, with support from the Company, have built impressive quality and delivery capability resulting in a majority of them being certified to ISO 9001:2008 standards.
Safety Matches and Incense sticks (Agarbattis)
ITC's Agarbatti category is driven by a growing franchise for the `Mangaldeep' brand, superior consumer experience and enhanced distribution reach. The product portfolio was augmented during the year with the launch of variants such as 'Sadhvi', 'Mogra' and 'Sambrani' under the umbrella brand Mangaldeep. ITC has sustained its market leadership in the Safety Matches category leveraging a strong brand portfolio across all market segments. The Matches and Agarbatti Business continues to contribute to ITC's commitment to the 'Triple Bottom Line', supporting over 18,000 livelihoods mainly amongst rural women through small-scale and cottage sector units and women's self-help groups. The Business continues to partner small and medium enterprises in improving their processes and raising quality standards.
Hotels
ITC Hotels, with its credo of "Responsible Luxury", stands apart not only for its exquisite signature properties, cuisine and service excellence but also for being the greenest luxury hotel chain in the world, with all ITC's premium luxury hotels being LEED® (Leadership in Energy and Environmental Design) Platinum certified. In line with this philosophy, ITC Hotels integrates world-class green practices with contemporary design elements to deliver the best of luxury in the greenest possible manner. ITC's hotels have pioneered the concept of branded cuisine in India with globally acclaimed restaurants including Bukhara, Dum Pukht and Dakshin. ITC has also set new benchmarks in wellness with its Kaya Kalp Spa brand that offers a new dimension in luxury and an enriching experience.
ITC's Hotels Business maintained its position as one of the fastest growing hospitality chains in India, with more than 100 properties in over 70 locations. It operates under four distinct brands – 'ITC Hotels' for 'luxury', 'WelcomHotel' in the 'five star segment', 'Fortune' in the 'mid-market to upscale segment' and 'WelcomHeritage' in the 'heritage leisure segment.'
ITC's Hotels business, with its world-class properties, globally benchmarked levels of service excellence and customer centricity, is well positioned to sustain its leadership status in the Industry and to emerge as the largest hotel chain in the country over the next few years.
Paperboards, Paper and Packaging
PAPERBOARDS AND SPECIALTY PAPERS BUSINESS
ITC's Paperboards & Specialty Papers Business is India's largest, technologically advanced and most eco-friendly in this segment. The business caters to a wide spectrum of packaging, graphic, communication, writing, printing and specialty paper requirements through its 4 world-class manufacturing units, which are today FSC Chain of Custody certified. ITC is the first paper company in India to obtain the Forest Stewardship Council-Forest Management (FSC-FM) certification.
ITC's Paperboards and Paper Business is an icon of environmental stewardship. The Company established the country's first Elemental Chlorine Free fibre line and Ozone Bleaching technology. Committed to developing a sustainable raw material base, ITC's pulpwood is largely sourced from renewable plantations under its Social and Farm Forestry Programme, which provides livelihood opportunities to tribals and small farmers. Leveraging its experience in afforestation, ITC embarked on an innovation to address the food-fibre conflict by creating an Agro-Forestry model that synergises tree growing with crop production. This model ensures both food and wood security and helps in the conservation of precious natural resources. ITC's Agro-Forestry model is designed to allocate 25% of the land to forestry and the remaining 75% land is available for agricultural crops. As a result multi-cropping is possible throughout the tenure of the tree life-cycle. In addition, through Agro-Forestry, the leaf litter increases the carbon content, and replenishes soil nutrients restoring fertility.
ITC's initiative, 'Wealth Out of Waste' (WOW), promotes and facilitates waste paper recycling to help conserve scarce natural resources and generate employment.
PACKAGING AND PRINTING BUSINESS
ITC is the largest value-added converter of paperboard packaging in India. Backed by state-of-the-art technology, world-class quality and innovation, it provides a variety of value-added packaging solutions for the food & beverage, personal care products, consumer goods industries and so on. The Business supplies value-added packaging to ITC's various FMCG businesses. Its client list includes several well-known national and international companies.
The Business has 3 state of the art packaging factories at Tiruvottiyur near Chennai, Munger in Bihar, and Haridwar. ITC offers a comprehensive product range in packaging backed by its packaging expertise over decades and cutting edge technology making it truly a 'one stop shop for Packaging'. ITC's Packaging factory near Chennai is powered by renewable energy.
Agri Business
ITC is today one of India's leading corporates in the agricultural sector. One of the largest exporters of agri products from the country, ITC sources the finest of Indian Feed Ingredients, Food Grains, Marine Products, Processed Fruits and Coffee. The bedrock of ITC's Agri Business is its strong and enduring farmer partnerships that have revolutionised and transformed the rural agricultural sector through the 'ITC e-Choupal', the world's largest rural digital infrastructure network. ITC's Agri Business bears testimony to the Company's commitment to sustainable and inclusive growth.
Through its value chains, ITC has forged strong partnerships with farmers. Its pioneering initiatives in the agricultural sector have led to enhancement of farm productivity and empowerment of farmers. Coupled with deep understanding of agricultural practices and intensive research, the business continues to deliver incremental value across the agricultural value chain.
ITC is also engaged in the production of Leaf Tobacco. The Business constantly endeavours to achieve a balance between economically viable leaf production with the highest degree of product integrity and environmental protection. This is achieved by advocating and educating farmers on the best practices in integrated crop management. This includes sensitising rural farmers on how to reduce agrochemical use, conserving soil fertility through contemporary technologies, protecting water resources, improving quality, yield and farmer returns in tobacco production, minimising fuel consumption, promoting afforestation practices and the development of alternate fuels in curing.
Information Technology
ITC Infotech, the Company's wholly owned subsidiary, is one of the fastest growing mid-tier IT companies. It provides IT services and solutions to leading global customers across 140 countries in 5 continents.
ITC Infotech is focused on servicing the BFSI (Banking, Financial Services & Insurance), CPG&R (Consumer Packaged Goods & Retail), Life Sciences, Manufacturing & Engineering Services, THT (Travel, Hospitality and Transportation) and Media & Entertainment industries.
Management Approach
ITC's vision to serve larger national priorities is realised by the strategic approach of embedding sustainability in its core business models. Innovative strategies have therefore been designed and implemented to create sustainable value chains linked to ITC's businesses that encompass some of the most disadvantaged sections of society, especially those residing in rural India. The vitality of ITC's winning brands drive the competitiveness of these value chains. At the same time, these linkages provide unique sources of competitive advantage to the Company's businesses. ITC cognises that with expanding businesses under a diversified portfolio, holistic achievement of the Company's vision for sustainable development requires due consideration of environmental and social impacts within the supply chain. It will therefore be important to extend ITC's Triple Bottom Line approach along the supply chain to ensure long-term competitiveness by adopting a balanced approach towards creation of social & environmental value and the economic viability of the businesses.
In order to formalise its existing sustainable procurement process, ITC now has a Board approved Policy on Responsible Sourcing which addresses the issues of labour practices, human rights, bribery, corruption, occupational health, safety and the environment. The policy is meant for Third Party Manufacturers (TPM), service providers including transporters, suppliers of agricultural & non-agricultural materials and capital goods, franchisees, dealers and distributors collectively referred to as supply chain partners. A simplified representation of this relationship is provided below:
As evident from the above representation of the generic supply chain structure for ITC businesses, the supply chains of most of ITC's businesses are vertically integrated. Farmers are the key suppliers to majority of our businesses which are dependent on agri-commodities and therefore constitute an integral part of ITC's supply chain. Please refer to Social Investments - Mission Sunehra Kal section in this Report for details of our relationship with this important part of our supply chain.
The Education and Stationery Products (ESPB), Matches & Agarbatti and Foods Businesses have significant Third Party Manufacturing (TPM) contributions. In line with our commitment to extend the Triple Bottom Line approach along our supply chain, we have started by including the Notebooks manufacturers of ESPB which contributed to around 90% of the total business of ESPB, within the Reporting Boundary. The materials aspects of these exclusive TPMs are included in this Report. Going forward, they will be helped in establishing systems to improve their environmental and social performance. Also during the year, ATC Limited, an associate company of ITC group has been brought within the reporting boundary, where as per plan, they were supported in implementing systems and processes to monitor the material environmental and social aspects in its manufacturing operations. It is proposed to bring the 2 TPMs of the Company's Cigarettes Business within the reporting boundary in 2014-15.
Sustainability in the Agri Supply Chain
AGRI COMMODITIES
Over the years, the Commodities operations in Agri-Business Division has been offering customised solutions by continuously aligning with the tastes and preferences of customers. These solutions not only help customers in enhancing their cost and quality competitiveness, but also create value for other partners, especially farmers.
The operations span the entire spectrum of activities starting from agri-services/ crop development to risk management, including sourcing, processing, supply chain, multi-modal logistics, stock management, and customer service. The solutions offered are a combination of all or some of these interventions. The solutions also offer the customers the flexibility in terms of quantity, timing, as well as packaging solutions for delivery of the agri-commodities.
The Division has been continuously investing in strengthening capability through multiple sourcing models, customised and identity preserved supply chain infrastructure and network, processing and warehousing tie-ups, and technology enabled systems and processes. The Division also works closely with farmer groups to develop identified geographies for certified and organic crops. These investments coupled with deep understanding of agriculture, and the reach of the e-Choupal network, provides the opportunity to offer a wide range of reliable and consistent solutions that are efficient and effective along the entire supply chain.
ITC's e- Choupal network ensures traceability, identity preservation of the produce along the entire value chain as well as product integrity by leveraging Information Technology and digital infrastructure that enhances the competitiveness of the agri value chain. This has been achieved by empowering farmers through price discovery, knowledge, information as well as agricultural best practices. A hub and spoke model has been built along with the necessary physical infrastructure that has enabled multi-level aggregation. The model also ensures visibility of the agri-produce along the entire supply chain to the sourcing and processing units of the organisation.
Based on the above approach, the Division sourced over 20 lakhs tonnes of agri-commodities covering wheat, soya, coffee, potato, fruits, barley, maize, rice, and shrimps from over 20 states to service a range of customers in India and across several countries, including leading brand owners and bulk processors.
LEAF TOBACCO
With challenges of low productivity per unit of land as well as low wages and increasing unavailability of farm labour, the agricultural sector is no exception to India's problem of growing social inequality. India is one of the largest producers and exporters of flue cured Virginia tobacco which is grown on rain-fed and residual moisture conditions primarily in the states of Karnataka and Andhra Pradesh. These areas are drought prone and at the same time deprived of adequate irrigation facilities thereby challenging the sustenance of agriculture dependant families. ITC sources tobacco for cigarette manufacturing from these rain-fed agricultural areas through auction platforms regulated by the Tobacco Board. Tobacco gives the farmers in these states an assured and a comparatively more remunerative source of income given the challenges of growing other crops in this region.
ITC's Leaf Tobacco Business lends support to farmers by educating them on improved varieties, novel seedling production methodologies, best practices in Integrated Crop Management, viz., reducing agrochemical inputs, conserving soil fertility through contemporary technologies, protecting water resources, improving quality, yield and farmer returns in tobacco production and minimising fuel consumption.
In order to improve sustainability in the tobacco supply chain, ITC's Leaf Tobacco Business has undertaken a preliminary study for improving energy usage efficiencies in tobacco curing by the farmers in its operating region. Based on the preliminary assessment results, ITC is now working on the promotion of sustainable fuel management for tobacco curing in the supply chain. The Business is collaborating with the Tobacco Board and a taskforce has been formed for providing solutions to the tobacco farming community on sustainable fuel management. Research is currently ongoing for development of more fuel efficient technologies for tobacco curing e.g. roof insulation of barns, ventilation by forced convection through the barns, loose leaf barns, rocket barn etc., that have been tested to reduce fuel consumption by around 30% on a pilot scale. Based on further trials, such technologies will be scaled up. With an objective to develop a self-sustaining model, the Business has initiated the development of energy plantations on wastelands as part of its social investment programmes. These plantations are expected to cater to the total fuel requirements for tobacco curing in ITC's operating regions within the next 5 to 7 years. In addition, farmers are encouraged to use alternate fuels such as coffee husk, biomass briquettes etc. for tobacco curing with an aim to achieve sustainable fuel sourcing.
The Road Ahead
ITC will work towards the progressive implementation of the relevant Board approved policies on sustainability aspects along the supply chain through formalisation of appropriate systems and processes. Each Business will also develop plans to bring in their supply chain within the sustainability performance management system in a progressive way and efforts will be directed for continual improvement. Performance on these aspects will form part of the review by the Sustainability Compliance Review Committee.
Major Awards Over the Years
- Chairman Mr Y C Deveshwar was conferred the Padma Bhushan by the Government of India (2011).
- Harvard Business Review ranked ITC Chairman Mr Y C Deveshwar as the 7th Best Performing CEO in the World in its January-February 2013 edition.
- Chairman Mr Y C Deveshwar was conferred the Global Leadership Award by the US India Business Council of the US Chamber of Commerce (2010).
- ITC Chairman Mr Y C Deveshwar was conferred the Business Leader of the Year Award by the All India Management Association (AIMA).
- ITC was presented the World Business and Development Award at the historic Rio+20 UN Summit for its Social and Farm Forestry initiative.
- ITC has been presented the AIM Asian CSR Award by the Asian Forum on Corporate Social Responsibility (AFCSR), in recognition of its contribution to the creation of sustainable livelihoods and fostering economic growth in rural communities in India.
- ITC has won the prestigious 12th Businessworld FICCI CSR Award in the Large Enterprise category. The award recognises the most socially responsible Indian corporates in CSR.
- The FICCI Outstanding Vision Corporate Triple Impact Award, presented by the then Prime Minister, Dr Manmohan Singh (2008).
- The FICCI Award for Outstanding Achievement in Rural and Community Development, presented by the then Finance Minister, Shri Pranab Mukherjee (2010).
- Chairman Mr Y C Deveshwar received the Business Person of the Year Award from UK Trade & Investment (2006).
- Chairman Mr Y C Deveshwar was awarded the SAM/SPG Sustainability Leadership Award in Zurich (2007).
- The National Award for Excellence in Corporate Governance from the Institute of Company Secretaries of India (2007).
- ITC was ranked 2nd among top Indian companies in the first of its kind Standard & Poor Environmental, Social and Corporate Governance ratings (2008).
- ITC ranked 2nd among top companies in India and 7th in Asia in the first of its kind Asian Sustainability Rating released by CSR Asia (2010).
- ITC became the first Indian Company to gain Membership with WWF-GFTN for Responsible Forestry (2010).
- ITC was ranked the world's 6th largest sustainable value creator among consumer goods companies according to a Report by Boston Consulting Group (2010).
- ITC won the top UNIDO Award at the International Conference on Sharing Innovative Agri Business Solutions at Cairo (2008).
- ITC was conferred the Corporate Social Responsibility Crown Award for Water Practices from UNESCO and Water Digest (2008).
- The Asian CSR Award for Environmental Excellence, given by the Asian Institute of Management (2007).
- ITC was the 1st Indian Company and 2nd in the world to win the Development Gateway Award for its trail-blazing e-Choupal initiative (2005).
- Inaugural World Business Award by UNDP for ITC's e-Choupal initiative (2004).
- ITC e-Choupal won the Stockholm Challenge Award (2006).
- ITC was rated amongst Asia-Pacific's 50 biggest listed companies in 'Asia Fab 50' by Forbes (2010).
- All ITC's super premium luxury hotels accorded LEED® Platinum certification, making ITC Hotels the 'Greenest Luxury Hotel Chain in the World' (2011).
- ITC's Paperboards and Specialty Papers Units at Bhadrachalam, Bollaram, Kovai and Tribeni are FSC Chain of Custody certified (2011).
- ITC's Unit in Bhadrachalam has been awarded the Forest Stewardship Council Forest Management (FSC-FM) certification by the SmartWood Programme of the Rainforest Alliance (2011).
- ITC's Chief Financial Officer, Mr Rajiv Tandon, was ranked the 'Best Overall CFO' at the fourth edition of the 'Business Today- Yes Bank Best CFO Awards.' In addition, Mr Tandon was also declared the winner in the category of 'Sustained Wealth Creation (large companies)'.
- ITC Maurya received the National Tourism Award from the Ministry of Tourism, Government of India, for the 'Best Eco Friendly Hotel'.
- ITC's Factory at Bengaluru was conferred the Frost & Sullivan Green Manufacturing Excellence Award (GMEA) 2014 in the "Overall Leaders" category.
- ITC's Corporate Communications Department received the PRSI (Public Relations Society of India) Awards in 5 categories and the ABCI (Association of Business Communication of India) Awards in 1 category.
- ITC Grand Chola received the green rating for integrated habitat assessment by the Energy Resource Institute (TERI) and Ministry of New & Renewable Energy (MNRE), Government of India.
Major Awards 2013-14
- ITC was ranked 3rd among 40 leading companies in the Nielsen Corporate Image Monitor 2013-14, and was featured among the top 5 most admired companies in India. ITC was also perceived to be the 'Company most active in CSR' for the third year in a row.
- ITC voted among the top two "Buzziest Brands" in the "Corporate" category by "afaqs", one of the world's largest marketing and advertising portals.
- The ITC Green Centre at Manesar was awarded the BEE 5 Star rating by the Bureau of Energy Efficiency, Government of India.
- ITC Hotels was recognised as the Most Respected Company in the Hospitality category by the Business World Magazine.
- ITC's Chief Financial Officer, Mr Rajiv Tandon, was ranked the 'Best Overall CFO' at the fourth edition of the 'Business Today-Yes Bank Best CFO Awards.' In addition, Mr Tandon was also declared the winner in the category of 'Sustained Wealth Creation (large companies)'.
ITC Maurya received the National Tourism Award from the Ministry of Tourism, Government of India, for the 'Best Eco Friendly Hotel'. - ITC's Factory at Bengaluru was conferred the Frost & Sullivan Green Manufacturing Excellence Award (GMEA) 2014 in the "Overall Leaders" category.
- ITC's Corporate Communications Department received the PRSI (Public Relations Society of India) Awards in 5 categories and the ABCI (Association of Business Communication of India) Awards in 1 category.
- ITC Grand Chola received the green rating for integrated habitat assessment by the Energy Resource Institute (TERI) and Ministry of New & Renewable Energy (MNRE), Government of India.
- ITC was conferred the Karnataka State Environment Award for 2012-2013 for its outstanding contribution in Soil & Moisture Conservation and Livestock Development in Mysore.
- ITC's Paperboards and Specialty Papers Business has been conferred the Green Product of the Year award at the India Green Business Summit 2014.
- ITC's Agri Business has bagged the Rural Marketing Association of India (RMAI) Flame Award 2013 in the category of excellence in Brand Promotion.
- The Kalyanpura Integrated Watershed Development Project in Bhilwara, Rajasthan, won the Project Management Institute (PMI) award for Project of the Year - Contribution to the Community.
- ITC's Munger facility was awarded Platinum certification by the Confederation of Indian Industries' Indian Green Building Council (CII-IGBC).
- The Kovai Unit of ITC's Paperboards and Specialty Papers Division won the CII Environmental Best Practices Award 2013 from CII-GBC, Hyderabad, in the category of Innovative Environmental Project.
- ITC's Paperboards and Specialty Papers Unit at Bhadrachalam received the Most Innovative Environmental Project Award & the Most Useful Project Award at the CII Environmental Best Practices Awards 2013 from CII-GBC, Hyderabad.
- The Tiruvottiyur Unit of ITC's Packaging & Printing Business was conferred the 'Excellent Energy Efficient Unit' award by the Confederation of Indian Industry (CII).
- The Bhadrachalam Unit of ITC's Paperboards & Specialty Papers Business was conferred the 'Excellence in Energy Management' award by the Confederation of Indian Industry (CII).
- ITC's factory in Bengaluru received the "Energy Efficient Unit" award in the 14th National Awards for Excellence in Energy Management 2013 conferred by the Confederation of Indian Industry (CII).
- ITC's factory in Bengaluru bagged the runners-up trophy in the FICCI Water Award, 2013.
- The ITC Master Facility at Manesar, Gurgaon received the double green rating of Indian Green Building Council (IGBC) LEED® Platinum for Core & Shell construction and the US Green Building Council (USGBC) Platinum rating for Commercial Interiors.
- ITC Rajputana received the Green Building Awards from the Sanskriti Youva Sanstha.
- ITC's Green Leaf Threshing Project at Mysore has received the "Gold" rating 2014 from the Indian Green Building Council.
- ITC's WelcomHeritage was awarded the "Best Heritage Hotel Chain" by the 7th Today's Traveller Award 2013.
- ITC's Unit at Chirala was conferred the "Best Employee Relations Award in the Prakasam District for maintaining harmonious industrial relations and providing one of the best welfare facilities to employees.
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ITC's Unit at Anaparthi won three awards at the 27th National Convention on Quality Concepts (NCQC) organised by the Quality Circle Forum of India. - ITC's Bhadrachalam Unit garnered the 2nd place at the State Energy Conservation Award – instituted by New & Renewable Energy Development Corporation of A.P. Ltd. (NREDCAP).
- Fiama Di Wills Men clinched its first digital award in the Web category at the coveted Indian Digital Media Awards 2013.
- ITC's Unit at Chirala received the Government of Andhra Pradesh's Best Management Award for 2012-13.
- ITC Hotels has been recognised as No. 1 in the world in the 'Sustainability' category at the 'Global Vision Awards' by Travel + Leisure Magazine, U.S.
- ITC Grand Chola ranked among the TOP 50 hotels of the world in the HOT List 2013, CondeNast Traveller.
- Times Food and Nightlife Awards for ITC Hotels' restaurants – Peshawri, Chandravanshi Pavillion, Jharokha, Dum Pukht, Dakshin Coastal, Pan Asian, Bukhara, West View Bar & Grill , ITC Sonar's Gourmet Shop - Bakery & Confectionary, Dum Pukht Jolly Nabobs, EDO and Cubbon Pavilion.
- ITC's Packaging & Printing facility at Munger received the International Safety Award from the British Safety Council.
- ITC's Paperboards and Specialty Papers Business, Kovai Unit, received the CII Southern Region EHS Excellence Award 2013.
- ITC Windsor received CII's Leadership & Excellence Award for Environment, Health and Safety for the Hospitality Industry.
- ITC Gardenia also won the National Award for Excellence in Energy Management conferred by the Confederation of Indian Industry (CII).
- ITC's Bengaluru Unit received the prestigious "Athyunnatha Suraksha Puraskara" from the National Safety Council, Karnataka Chapter.
- ITC's Munger Facility also received the "Suraksha Puraskar" from the National Safety Council of India.
- ITC's Saharanpur Unit received the "Prashansa Patra" Award by the National Safety Council of India.
- ITC's Munger Facility received the award for Excellence in Pollution Control Management from the Bihar State Pollution Control Board.
- ITC's Bengaluru Factory received the Best Practices in Solid Waste Management from Bengaluru Chamber of Commerce.
- ITC Windsor received an overall 4 star rating for Outstanding Leadership and Excellence in EHS across all industries such as Cement, Information Technology and Manufacturing.
EHS Certifications
- ISO 14001: Environment Management Systems
All manufacturing units of ITC, all the major hotels (except the recently opened ITC Grand Chola) and the ITC Life Sciences & Technology Centre at Bengaluru. -
OHSAS 18001: Occupational Health & Safety Management Systems
All the manufacturing units of ITC - SA 8000: Social Accountability
Leaf processing plants at Chirala and Anaparti and Mysore, ITC's factory at Kolkata, Surya Nepal's Simra Unit, Packaging and Printing Unit at Tiruvottiyur and ITC Infotech Bengaluru. - Food Safety: ISO 22000/HACCP Food Safety Management System
ITC Maurya, ITC Mughal, ITC Maratha, ITC Grand Central, ITC Sonar, ITC Windsor, ITC Kakatiya, ITC Rajputana, WelcomHotel New Delhi and My Fortune Chennai and Foods Units in Haridwar and Pune. - LEED® Platinum Rating by US Green Building Council - Existing Building category
Hotels: ITC Maurya, ITC Windsor, ITC Maratha, ITC Grand Central, ITC Mughal, ITC Sonar, ITC Kakatiya and ITC Rajputana. - LEED® Platinum Rating by Indian Green Building Council - New Construction category
ITC Gardenia & ITC Grand Chola - LEED® Platinum Rating by Indian Green Building Council - Green Factory Building
ITC's Units at Saharanpur, Bengaluru, Munger and Pune - Green Rating for Integrated Habitat Assessment (GRIHA)
5 star rating for ITC Grand Chola